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Return Policy

At ESMO, we try to make your life easier. In the way to provide you a grater shopping experience, we encourage you the read our 30 days retunr policy:

Products must be in original packaging
There must be no sign of use such as scratches, marks, tears or use on the tires
All parts and accessories must be included and in original packaging

What is not elegible for return?

-Items that are not in original packaging
-Bathroom Safety Equipment - for hygienic reasons
-Mattresses
-Special Order Items - products that are not in-stock and have to be ordered under customer's request
-Lift Chairs
-Ultra-Light Wheelchairs
-Custom Wheelchairs
-Cushions
-Power Wheelchairs
-Mobility Scooters
-Home Hospital Beds
-Parts

*In extenuating circumstances, we will charge a 30% re-stocking fee for returned devices IF approved by management.